I reset the password of the appliance - by the following steps
- connecting the console port, 9600 8N1
- reboot and login with user "maintainer" and password "bcpbFGTxxxxxxxx" where FGTxxxxxxxx is the serial number of the appliance
- "execute factoryreset"
Now the control of the appliance is back to my hand! Of course, the settings and configurations are gone.
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